FAQ's

1. Did you offer wholesale order?
Ans: Yes .Please contact us for price and shipping details.

2. Did you provide customized order?
Ans: Yes ,for customized order ,you should wait longer than normal order.

3. Is your product look same as picture?
Ans: Yes ,please contact us for original picture ,We all the time real person.

4. WHAT SHOULD I DO, IF I FOUND MY PRODUCTS ARE DAMAGED?
Ans: We are offering you a hassle-free replacement if you found it damaged.
Here’s how:
Take a digital photo of your damaged product and attach your photos to an email and send them to  info@joyoyohairbows.com. Please include your ORDER NUMBER, FULL NAME and brief description.

5. WHAT METHODS OF PAYMENT DO YOU ACCEPT?

Ans: We accept all major credit cards through our merchant service provider PAYPAL. You can read our Payment Policy.

6. WHO DO I CONTACT FOR PRESS INQUIRIES?
Ans: For all press inquiries, email  info@joyoyohairbows.com. and your email will be forwarded to the right person!

7. HOW CAN I TRACK MY ORDER?
Ans: A tracking number will be provided after shipment confirmation. You can check on your package status via our Track My Order page for immediate updates, once your tracking information has been issued.